DXP Architecture

The difference between good and great DX is a modern, integrated tech stack with content management, developer tooling and collaboration at its core.

A DXP's Purpose

A digital experience platform (DXP) is a set of integrated technology components that together provide the tools to create, manage and deliver digital experiences customers love.

A DXP’s value is determined by how long it takes to launch experiences; how easy it is to use; and ultimately by the quality of its product, the customer experience itself.

Building the Composable DXP

A DXP requires the right building blocks as well as an integration framework that streamlines digital experience management by orchestrating how the various components interact with each other to deliver optimized and personalized experiences to end users across touchpoints in the customer journey.

To reduce its complexity, we developed a DXP framework that breaks the DXP down into 3 layers with 4 building blocks each, making it easier to comprehend and design. The building blocks allow you to start small while keeping future growth in mind, allowing you to expand your DXP’s capabilities as you learn and grow.

While you might not yet have a full DXP, you will probably find that you have many of its components in your technology landscape already. The framework will help you see a holistic picture and identify potential gaps in your platform.

Experience Layer

Search & Discovery
Findability of information including SEO

Omnichannel Orchestration & Delivery
Experience delivery to various channels and devices, and delivery automation

International- & Personalisation
Data-driven personalization and contextualization, segmentation, and localization of touchpoints

Access & Profile Management
Customer registration and profile management

Management Layer

Campaign Management
Marketing communications on various channels including web, email, and mobile

Content Management
Experience management, central repository, headless CMS, and multi-site management

Collaboration & Workflow Management
Cross-departmental communication and collaboration, operational and approval workflows

Analytics & Optimization
Analytics and business intelligence, A/B/n Testing, and journey mapping

Infrastructure Layer

Deployment
Deployment models including cloud and self-hosted options

Developer Tooling
Low-code and agile development, APIs, CI/CD, and automation

Integrations & Extensions
Interoperability with adjacent technologies such as data sources and DX management, and addition of functionality

Security & Privacy
Access control, SSO, compliance with security and privacy standards including ISO 27001 and the GDPR

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Experience Layer

Management Layer

Infrastructure Layer

Powerful Integrations for a Powerful DXP

Magnolia’s content management system is one of the core components that enables a DXP, providing the content repository and experience management capabilities. Magnolia also offers additional components such as personalisation, optimization, and experience delivery. Its integrations are fundamental to the assembly of the experience engine, joining together separate components in one integrated platform.

Managing an Enterprise DXP

Building and managing a digital experience platform for the enterprise has its challenges. Make use of our access controls; approval, translation, and custom workflows; multi-site management; integration frameworks; and visual SPA editor to create and launch experiences securely and efficiently. Our professional services team and our partners will help you to get up and running as quickly as possible.

More Resources

All Resources
Whitepapers DXP
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