Magnolia Product Support
Every Magnolia license comes with product support from the DX Core support team. Response times and scope are based on the Service-level Agreement (SLA) in place.
Magnolia doesn’t just build software. We aim to create a win-win relationship with our customers and partners by delivering a precise combination of software, services, and solutions to ensure each project’s success.
Our service packages are designed to be flexible and customizable, covering you throughout the entire project lifecycle and matching your unique challenges and needs.
Magnolia experts support you throughout the entire solution lifecycle, whether in the exploration, implementation, or continuous delivery phase.
Our typical team of experts includes:
Our service packages are flexible and customizable, giving you the option to book in advance or on-demand as needed.
Some offerings may also be region-specific. Get in touch with your local Customer Success Manager / Account Manager for a personalized offer.
The level of support we got before signing the contract was fantastic. Then, as the project evolved, we actually struggled to find things to ask the Magnolia support team. They did such a fantastic job of training our own internal team, that we quickly became experts ourselves!