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Technical Account Manager (Cloud Delivery)

What will you do?

  • Serve as the main point of contact for clients, understanding their business objectives, technical requirements, and challenges related to cloud delivery.

  • Collaborate closely with clients to develop tailored cloud delivery strategies 

  • Lead the end-to-end delivery process, oversee resource allocation, and ensure timely and efficient deployment of cloud services.

  • Provide technical expertise and guidance to clients on cloud architecture, infrastructure design, migration strategies, and optimization opportunities.

  • Proactively identify potential issues or roadblocks in the delivery process and work with internal teams to develop solutions and mitigate risks.

  • Shape new feature developments that our Product teams are working on

  • Ensuring compliance with technical quality standards in implementation projects based on Magnolia 

What do you bring in?

  • Minimum three years of professional experience in technical consulting or management, as a Technical Project Manager, Pre-Sales Engineer or Solution Architect - ideally in a CMS/DXP/PaaS/SaaS environment

  • Proven knowledge and practical experience in the areas of software rollout & release planning, deployment strategies, CI/CD scenarios, systems engineering or DevOps, especially with a focus on cloud-based operating models.

  • Deep understanding of cloud technologies (e.g., AWS, Azure, Google Cloud Platform), cloud migration methodologies, and best practices.

  • Strong problem-solving skills with the ability to analyze complex technical issues and develop effective solutions.

  • The ability to turn customer requirements and problems into product features and solutions

  • Excellent communication skills, including the ability to convey technical concepts to non-technical stakeholders and build strong relationships with client

  • Fluent in German & English, both verbally and in writing is a must!

So, who are we?

  • Bright, fun, and open-minded colleagues spread across the globe
  • Lateral and vertical growth opportunities
  • Flexibility, flexibility, flexibility
  • Aside from work, we are parents, gamers, bookworms, athletes, adrenaline junkies, philosophers, and so much more.

We are for you if you like to...

  • Take charge: Everyone at Magnolia is in the driver’s seat and we set the direction according to what our customers, colleagues and culture need. No matter the roadblocks you see ahead, you take charge in (re)shaping the destination.
  • Connect: You never drive alone. Building meaningful connections means creating experiences together that form a foundation of trust so next time there’s a bump in the road, you know someone else has your back
  • Be you: Choose your own ways and means. We thrive on making every perspective count so that you feel safe enough to follow your purpose and at the same time pursue one common goal. Our way of growing is to mutually question ourselves and others.

On Board With Magnolia
On Board With Magnolia

Magnolia: A Global Leader in Digital Experience Management

Magnolia's blend of enterprise DXP capabilities and headless agility empowers brands to move swiftly and remain adaptable. Its global presence extends across five continents, supported by over 200 Magnolia-certified partners worldwide.

Join our dynamic team and enjoy a vibrant work environment with flexible work arrangements and remote-friendly options. Pursue your professional growth in a supportive and collaborative culture.

Learn more about Magnolia