Get support—fast, friendly and flexible

Magnolia customers have access to developer and maintenance support and can upgrade as needed for quicker response times and more support resources.

Developer Support

Customers and certified partners have access to Magnolia's developer support.

Get support for:

Magnolia On-Premises

Magnolia Cloud

Maintenance Support

Magnolia currently publishes major releases once a year and maintenance releases several times a year.

Major releases are usually upgrades that provide new functionality. Maintenance releases are usually updates that fix bugs or security issues.

About the Maintenance Policy

Service levels

Magnolia's service level agreements are flexible. Start from basic coverage during normal working hours or scale up to full support 24 hours a day, 7 days a week.

On the Community Edition and looking for free support?

Read the Magnolia Documentation. Check out the Community Wiki or these Community Forums.