Magnolia allows you to engage with citizens and enable them to carry out administrative procedures online, saving you time and money. Find out how its robust and flexible system can lead your digital transformation.
Magnolia has never disappointed us nor has it ever ceased to amaze us. It has opened the doors for us towards a new marketing approach that enables us to cross- and up-sell efficiently on our portal. Magnolia has all it takes to reflect our brand identity in our online presence and allow new as well as existing customers to engage with us on the web.
One of England’s largest cities, Sheffield, hosts seven City Council websites. Its platform, run with Magnolia, makes it easy for council staff to engage with citizens online, deliver efficiency and value. The council won a national award for its ‘exceptional’ customer service, thanks to its rebuilt website and improved waiting times for residents.
Using Magnolia, the city of Lausanne launched myLausanne to enable both citizens and businesses to carry out administrative procedures online, thus reducing its own costs. Within two months of going live, website registrations were 25% higher than expected, reducing load on the call center for handling requests.
Stadtwerke München (SWM) is one of Germany’s biggest communal utility companies, with over one million customers and $6.1 billion in annual revenues. Magnolia allows the SWM website to be scalable, secure and accessible, to cater to its growing base of customers.
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We needed an open platform for integration of our various systems to provide uninterrupted and electronic access to administrative services for the inhabitants of Lausanne. The integration of our SAP systems and Alfresco was possible thanks to the open architecture of Magnolia. Support for standard authentication also enabled us to leave the management of authentication and authorization to OpenAM.
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