An open platform for online public services
Lausanne, the fourth largest city in Switzerland, has over 130,000 inhabitants. The city wanted an open platform that could provide uninterrupted electronic access to administrative services for its citizens. With Magnolia, it set up myLausanne, a virtual services portal offering citizens the ability to view their bills, check their energy consumption and communicate changes of address online.
Magnolia was the centerpiece in setting up this portal, allowing the city to integrate the tools that enabled citizens to meet their needs safely online 24/7. For Lausanne, this has meant increased efficiency and reduced administration requirements and costs.
We needed an open platform for integration of our various systems to provide uninterrupted and electronic access to administrative services for the inhabitants of Lausanne. The integration of our SAP systems and Alfresco was possible thanks to the open architecture of Magnolia. Support for standard authentication also enabled us to leave the management of authentication and authorization to OpenAM.
The first step of myLausanne was a success and exceeded our initial expectations. Magnolia was a centerpiece in the design of our eGovernment portal.