Magnolia CMS
CSC Develop Financial Portal for Scottish Widows with Magnolia CMS
CSC used Magnolia’s CMS to develop a state of the art financial portal for the UK workplace. Working with Scottish Widows, CSC created the first implementation, which was branded as mymoneyworks.
About CSC and Scottish Widows
- Zoom
- CSC & Scottish Widows
CSC is a global leader in providing technology-enabled business solutions and services. Headquartered in Falls Church, Va., CSC has approximately 93,000 employees.
Scottish Widows is one of the country’s leading pension providers. Today, it works with many large enterprises to manage corporate pension schemes, which are a key factor in ensuring employee satisfaction and loyalty.
The Challenge - End User Trust and Cost Reduction
Following market upheavals, financial institutions such as Scottish Widows have sought innovative ways of achieving two challenging objectives: improving trust and intimacy with end-users and dramatically reducing service management costs. CSC’s Financial Services consultancy had recognized this need and set out to create the blueprint for a solution to address these goals.
Working in partnership with Scottish Widows, CSC identified a set of requirements, which included:
- A way of empowering customers to view and manage their financial portfolio with greater breadth, flexibility and security
- An engaging user experience, leading to greater customer loyalty and increased levels of trust
- Processes to reduce fixed costs and improve competitiveness through a radical improvement in service efficiency, driven by innovative use of technology
As CSC set about developing the overall multi-channel solution, a number of technical challenges also presented themselves. In particular the following drove the need to invest in a CMS:
- The need for multi-site & multi-brand content management
- The ability to vary content on a site-by-site or global service basis, such as the presentation style, the informational content or the financial planning tools which the service would need
- An easy to use method to maintain such content
Following an evaluation process Magnolia was selected on the basis that it provided the best balance between functional, technical and commercial requirements. The evaluation team considered open source and java as positive factors.
Magnolia has an architecture that is easy to understand and adaptable to almost any situation. We chose Magnolia to allow us to mix and match Web 2.0/AJAX application components alongside managed web content without a Portal and were not disappointed.
Oliver Dungey, Solution Architect, CSC Financial Services EMEA
The Solution
The Magnolia CMS was a core component of a groundbreaking web solution that provides superb user experience, responds effectively to regulatory changes and cuts costs through intelligent integration and use of self-serve techniques. Magnolia provided a comprehensive web content management platform that was easy to use and easy to extend.
- Zoom
- mymoneyworks.co.uk
CSC’s partner Scottish Widows is investing circa £25m over five years in mymoneyworks, which brings together an individual’s employee benefits infrastructure and the rest of their financial portfolio, presented in a single, integrated view, accessible anywhere, anytime.
The user has access to education and unbiased guidance material and tools such as a financial health check and a pension planner, which guide the user through the complex world of financial planning.
The Results
Launched in summer 2010, currently 11 employers across the UK provide access to mymoneyworks giving over 15,000 employees the ability to manage their pensions and other financial services portfolio through the service.
The decision to use a CMS and the selection of Magnolia CMS were two of the critical decisions made during the development of CSC’s Corporate Wealth Management proposition, which provides the underlying solution for Scottish Widows’ mymoneyworks service.
Mark Summers, Partner, CSC Financial Services EMEA